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Privacy Policy

This privacy policy sets out how Connect Psychotherapy Practice Limited uses and protects any information that you give Connect Psychotherapy Practice Limited when you use this website.

Connect Psychotherapy Practice Limited is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

By continuing to use the website you are accepting and consenting to the practices described in this policy and agreeing to the use of cookies described below.

Connect Psychotherapy Practice Limited may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 25th May 2018.

For the purpose of Data Protection Act 1998 and General Data Protection Regulation 2016, Katrina Hinkley is the data controller.

Information collected

The website uses Google Analytics to provide us with data that allows me to see the number of people using the site, how they find it and how they move throughout the website. It also records your IP address which can personally identify you, however Google does not give us access to this information.

If you choose to contact Connect Psychotherapy Practice by telephone or email you will be providing us with various information. This may include your name, telephone number, address, email address and other sensitive information.

How information is stored

How you transmit data onto the site is at your risk and we cannot guarantee the safety of this. However we are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. The website is protected by SSL so that information is encrypted before being sent over the internet.

How information is used

We require this information to understand your needs and provide you with a better service, and in particular for enabling us to contact you if you have asked us to do so.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required to do so by law. We may also use information to administer the website and enable improvements to it, to keep the website safe and secure, and to run and maintain the business.


We store information for no longer than 7 years and no less than 2 weeks depending on the information provided. All computers are password protected to ensure the safety and protection of your information.


A cookie is a small file which asks permission to be placed on your computers hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Third Party Widgets

The website uses third-party widgets in order to enhance your experience so that you can connect with Connect Psychotherapy Practice. These widgets may collect your IP address, store and retrieve cookies on your browser, embed additional tracking and monitor your interaction with the widget. If you would like further information about how this data may be used, please see the associated data privacy policies below:





Access to information

You have the right to ask to see any information that we hold about you. Unless prevented from doing so by legal reasons, we will provide this information to you within a month of your request. If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any information found to be incorrect. You also have the right to ask us to delete any information that we hold about you, we will do this except for any information we need to hold for legal purposes.


If you wish to contact me with questions, concerns, complaints or requests for your information then please contact me, Katrina Hinkley. My address is: 129 Newbridge Hill, Bath, BA1 3PT. Email address: and telephone number: 01225 344171.

Data Protection Registration Number: Z9754819